01
Remind
MTS sends a reminder ahead of the appointment, so it stays on the patient's radar.
APPOINTMENT PROTECTION
Keep every booked appointment on the calendar.
Once an appointment is booked, MTS keeps it moving, sending reminders, requesting confirmation, and keeping your team informed all the way to the visit.
Tuesday · 10:30 AM
New Patient Consultation, Booked
48 Hours Before
Appointment reminder sent
24 Hours Before
Confirmation requested
Patient
Confirmed
Appointment
Confirmed
Visit
Completed
Without a reminder system (illustrative)
BookedNo ResponseNo-Show
Illustrative product view
A booked appointment still needs to happen.
No reminder goes out. No confirmation comes back.
The chair sits empty and the revenue is gone.
A booking is not the finish line. It is the start of keeping the appointment on track.
HOW MTS RESPONDS
MTS keeps the appointment moving after it is booked.
02
Confirm
MTS requests confirmation and tracks the response, so your team knows where things stand.
03
Protect
If a patient goes quiet, a human can always step in before the appointment is lost.
WHAT THIS MEANS FOR YOUR PRACTICE
A booking should become a completed visit.
Every booked appointment gets a reminder.
Confirmations happen automatically.
A human can step in if a patient goes quiet.
Fewer empty chairs on the schedule.
QUESTIONS TO ASK
What actually happens after a booking?
What happens if a patient does not confirm?
The appointment stays on the schedule, and your team can see the status and follow up directly if needed.
Does this replace phone call reminders?
MTS handles reminders and confirmation requests automatically. Your team can still call directly whenever that is the right approach.
Can patients still reschedule?
Yes. Confirmation requests give patients an easy way to respond, and your team stays in control of any changes.
PROTECT YOUR SCHEDULE